Litening ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Litening.
This Privacy Policy applies to our website, and our associated subdomains (collectively, our "Service") alongside our application, Litening.
1. Information We Collect
Location Data (Background & Foreground)
Our app requires access to your location data to function as a ride-sharing service. We collect location data in the following ways:
- Foreground Location: When the app is open and visible, we use your location to display your position on the map, find nearby drivers or passengers, and validate pickup points.
- Background Location: When you are on an active ride (as a driver or passenger), we may collect location data even when the app is closed or not in use. This is strictly to track the progress of the ride, calculate accurate fares based on distance, and enable safety features such as emergency tracking.
Personal Information
To create an account and use our Service, we collect:
- Name and Email address
- Phone number (for verification and trusted contacts)
- Profile picture
- Vehicle Information (for Drivers: Plate, Model, Color)
- Identity Verification Documents (for Drivers)
2. How We Use Your Information
- To match passengers with drivers based on route geometry.
- To provide navigation and estimated times of arrival.
- To process payments and maintain a transaction history.
- To send you important notifications regarding your rides (e.g., "Driver Arrived").
- To detect and prevent fraud or unsafe activity.
3. Third-Party Services
We may share data with the following trusted third-party providers to operate our Service:
- Google Firebase: Used for secure user authentication, database storage, and backend logic.
- OneSignal: Used to send push notifications to your device regarding ride status.
- Google Maps Platform: Used for map rendering, address geocoding, and route calculation.
- Stripe: Used for secure payment processing. We do not store your full credit card details on our servers.
4. Data Retention & Deletion
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You can request deletion of your account and data at any time within the app settings or by contacting support.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@litening.app